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Frequently Asked Questions

Review commonly asked questions below

PRINTS

What Is A Fine Art Print?
For our fine art prints, we take digital photos and print them on fine art matte paper. This special paper is chosen for its thick and textured feel, which enhances the visual and tactile experience of the artwork. The matte finish reduces glare and adds a professional, sophisticated touch to the print, making it perfect for display in homes, galleries, or offices.
Why Art The Prints Expensive?
Our prints are priced higher because we are committed to delivering the best quality possible. Here’s what makes our prints stand out: High-Quality Materials: We use premium materials such as custom wooden frames, heavyweight fine art paper, and HD acrylic glass to ensure your print looks stunning and lasts a lifetime. Free Shipping: We offer free shipping to provide added value and convenience for our customers. Artist Dedication: Each piece involves significant time and dedication. Scouting locations, flying to capture breathtaking scenes, and ensuring every detail is perfect are part of the meticulous process to create these artworks.
Any Budget Friendly Options Available?
We understand that high-quality art can be an investment, so we also offer budget-friendly options. These prints provide a similar premium feel at a more accessible price point. For more details on our budget-friendly prints, please check out this page [ADD WEB PAGE HERE].

PAYMENTS

What Payment Methods Are Accepted?
We accept a variety of payment methods to make your shopping experience as convenient as possible. You can pay using all major credit and debit cards. Additionally, we offer Shop Pay, which allows you to purchase your prints in easy installments. This means you can enjoy your art now and pay over time.
How Do I Cancel An Order?
We understand that sometimes plans change, and you may need to cancel an order. Here’s how our cancellation process works: Cancellation Window: You can cancel your order within 24 hours of placing it. During this period, there are no fees or penalties for canceling. How to Cancel: To cancel your order within the 24-hour window, please contact our customer service team immediately with your order details. They will assist you in processing the cancellation. Order Processing: Once your order has been placed, it enters our production pipeline. After the initial 24-hour period, we begin the printing and preparation process, and cancellations are no longer accepted. If you have any questions or need further assistance, please don’t hesitate to reach out to our customer service team. We’re here to help!
How Do Apply My Coupon Code?
Browse our store and add the items you wish to purchase to your shopping cart. Once you have everything you need in your cart, click on the cart icon and proceed to the checkout page. On the checkout page, you will find a field labeled "Coupon Code". Enter your coupon code in this field. Once the coupon has been successfully applied, you can proceed to complete your purchase by following the remaining checkout steps.

SHIPPING

How Do I Track My Order?
Once your order is ready for shipment, we will send you an email with your tracking information. To get an idea of when you can expect this email, please refer to the production time frames associated with your order. This will give you an estimate of when your order will be ready and when you should start keeping an eye on your email for the tracking details.
Do You Ship Internationally?
We currently do not offer international shipping. However, we are pleased to serve customers in the US and Canada. If you require shipping to Anguilla, we can make special accommodations. Please contact us directly so we can assist you with this process.
Is There An Option For Expedited Shipping Option?

RETURNS

How Do I Return My Order?
Currently, we do not accept returns for orders. This is because all our prints are made to order based on your personalized specifications, and we do not hold inventory. Each piece is crafted uniquely for you, ensuring that it meets your exact requirements and preferences. Therefore, we cannot process returns or exchanges for these custom-made items.
My Item Was Damaged, What Should I Do?
If you have any issues with your order or if it arrives damaged, please contact our customer service team immediately. We are committed to ensuring your satisfaction and will work with you to resolve any problems.
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